Reviews

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Cars Oct 1, 2022

Our purchases and service experiences at West Hills have always been so good. We just had our Mazda CX-5 serviced there, Phillip was our serviceman, outstanding job as always, punctual, careful, courteous.

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DealerRater Sep 28, 2022

Service at West Hills has always been great. My car was serviced in the allotted time. No problems.

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DealerRater Sep 28, 2022

John was my salesman. He was professional and respectful of my needs.Everyone at West Hills made my buying experience smooth and easy. Thank you

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Cars Sep 10, 2022

This morning we had to have out CX5 towed to West Hills Mazda because the engine wouldn’t turn over. Tara was waiting for it to arrive and called within a couple hours letting us know it was the battery, they had one in stock, and it would be ready in the afternoon. Any car problem is stressful so we are thankful WH was able to take care of us quickly and for a fair price. Thanks Tara!

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DealerRater Sep 10, 2022

I had a great experience with this dealership. They were all very helpful and knowledgeable. Matt helped the process of buying a new car go way smoother than I anticipated.

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Cars Sep 8, 2022

I have bought 5 new cars in my lifetime. This dealership BY FAR was the easiest, non hard sell dealership I have ever dealt with!. Very comfortable and easy to do business with!

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DealerRater Aug 24, 2022

Jaden was amazing. We did not feel pressured by him to buy our truck. He was very knowledgeable and made the whole process of buying very smooth. Everyone we worked with was amazing and we would definitely do business here again and refer family and friends to West Hills.

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DealerRater Aug 22, 2022

Very happy with my experience. Everyone was really nice and very helpful, helped me get the car I really wanted. Good communication throughout the entire process too. Would definitely recommend!

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DealerRater Aug 18, 2022

Working with Jaden was a good experience. Financing and paperwork was easy. Really like my new truck

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Cars Aug 5, 2022

Get in touch with Noah at West Hills Mazada. He’s easy going, honest, great to work with, and extremely knowledgeable on the Mazada models available. Get in touch with Noah at West Hills Mazada. He’s easy going, honest, great to work with, and extremely knowledgeable on all of the Mazada models available. We selected a new Mazada CX5 over the Toyota RAV after several test drives and lots of research. Mazada quality, design, trim, performance, available options, and pricing cannot be beat in my humble opinion. Simply an amazing car. Our car buying experience was great thanks to ...

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DealerRater Aug 1, 2022

Very nice experience. Second vehicle bought here. Will recommend again to people.good job. Except for financial person was not that informative

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DealerRater Jul 7, 2022

Fantastic dealership, Jaden Gragg was the best car salesmen I have ever had. Such a professional and knowledgeable guy.

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DealerRater Jun 30, 2022

Literally saved my life and my job by helping me get this car today. I can't thank you enough!

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DealerRater Jun 1, 2022

Helpful and professional staff that resulted in a pleasant interaction overall. The process of buying did take about 2.5 hours for paperwork and financing, so if that process could expedite that would be great. Otherwise, normal but nice interactions at a dealership.

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Facebook May 26, 2022

Great service. The moment we pulled on the lot there was already someone waiting to assist us. Everyone is super nice and everything was done quickly and thoroughly. I highly recommend coming here for a trade in or for your first vehicle. Thank you West Hills

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DealerRater May 18, 2022

Found me just the right car when a new one was not available love love love it! Used instead of new but low low mileage and everything I wanted and much much more. Thank you all for helping us get into our new car

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DealerRater May 15, 2022

I had an excellent shopping experience at West Hills Mazda. I received a very fair amount for my tradein along with a great price on a new vehicle. My sales advisers Jaden & Kiana were both helpful & knowledgeable. Overall I'm very pleased with my purchase.

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DealerRater May 8, 2022

This experience as a whole was the most phenomenal! All the way from the first phone call just to ask a couple of questions that immediately turned into me KNOWING I wanted to work with West Hills Mazda and their team! A huge and gracious thank you to Chad Bass, Jaden, Malachi and Michael Reese!! I traveled from Alaska because I knew this is who I wanted to work with and buy my new car from! You guys truly made a dream come true. Thank you so much!

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DealerRater Apr 30, 2022

West Hills Mazda is so friendly and knowledgeable. My buying experience felt comfortable with zero pressure.

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DealerRater Apr 22, 2022

Quick and honest representatives. Worked with my schedule. Definitely worth checking out. Highly recommended. Will come back.

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DealerRater Apr 8, 2022

Nice people taking care of the customers. They do whatever they can to support you on the car chossing and purchase;)

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DealerRater Apr 7, 2022

He was amazing at what did.. knew what he was talking about and knew what I need in car. He was very helpful and again he was amazing.

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DealerRater Apr 5, 2022

They answer all our questions and went through all the paperwork with us very thoroughly making sure that we understood what was going on. we really appreciated that

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Google Apr 5, 2022

Definitely will be recommending to all my friends and family Tara was not only looking very professional and nice and courteous but it was your first day she if she didn’t know something she would tell us that she would find out probably be back with us with the answer to the question also fill out who was in on his day off was very courteous and out of his way to help us as well hands-down was very satisfied with the service

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DealerRater Apr 1, 2022

Best experience I have ever had at west hills!!! I love my new car! Thank you to Kia for helping me find the right fit for me! I highly recommend Kia and Mazda!!!

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DealerRater Mar 25, 2022

Awesome customer service. Easy process to get me driving A new vehicle as soon as possible. Honest and open sales people!

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DealerRater Mar 24, 2022

Great to work with and very satisfying. Very nice people and would highly recommend them

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DealerRater Mar 24, 2022

You guys were awsome in helping me. I can't thank you guys enough. It means alot.

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DealerRater Mar 18, 2022

I have been a Mazda customer here in Bremerton for 20 plus years. I was impressed with Kai’s knowledge, her great people skills, conducted herself in a professional manner representing Mazda. The entire staff were knowledgeable and helpful friendly. I had a great experience.

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DealerRater Mar 14, 2022

Kiana was very nice and helpful. She explained the process and went on a test drive with us and also listened to us to understand better what we were looking for. Once we decided to purchase a vehicle she took us over to Chad in financing and he also did an excellent job of explaining all our options before signing the documents. We were very happy with the whole process when we left the dealership. They were great!

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DealerRater Mar 14, 2022

Malachi and Chad were great to work with, both extremely nice, helpful and made the car buying process less stressful!

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DealerRater Mar 12, 2022

Friendly and helpful staff. Worked with us to ensure all of our needs were met, especially when it came to payment amount.

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DealerRater Mar 12, 2022

Very friendly. Veey patient. Impressive costumer service skills. Very detailed and very good at sales

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DealerRater Mar 11, 2022

Easy transaction, low pressure, fair price for trade in and new purchase. Very happy overall

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DealerRater Mar 7, 2022

I had an incredible experience buying my new Mazda from Kai! She was attentive, professional, knowledgeable, eager, bright, funny and made me feel at ease the entire time I was there. I was very nervous about buying a new car from a dealership but the minute I got onto the lot, Kai and the rest of the staff made me feel so comfortable and welcome. I would highly recommend West Hills Mazda to anyone looking for a stress-free buying experience- remember to ask for Kai!

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Facebook Mar 7, 2022

I just wanted to give Scott Helm, Jose Esquivias and Matt Sayers another thank you ! You guys all went above and beyond in helping me get into my work horse of a F350. I have hauled 2 huge loads of mulch that would have killed my old truck with no problems, didn't even know it was back there. I finally have a truck that will work as hard as me and look great doing it. THANK YOU !!

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DealerRater Mar 6, 2022

2nd car Ive bought from West Hills. Still have the first. Very happy with service and overall experience. I will continue to shop at West Hills if I get service like I got from Malichi.

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DealerRater Mar 4, 2022

West Hills is amazing! They helped me get a car so fast. Jaden was so awesome with helping me with everything.

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DealerRater Mar 2, 2022

AWESOME very friendly always checking if we need water the building is very nice we would recommend this dealership to everyone. We drove 1 hour and it was worth it

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DealerRater Mar 1, 2022

We loved every moment of this experience, Malachi and Luke were very knowledgeable and helpful!

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DealerRater Feb 27, 2022

Our experience was kicked off by helpful information and appointment scheduling by Monica. This led to what was probably our easiest and *shortest* trip to a dealer for a vehicle purchase. They were very considerate of the long drive we made to get there. Our intended vehicle was ready for us to look at, and the paperwork process was the easiest we’ve had. Jaden provided exceptional service showing us the ins and outs of the vehicle, and Chad was wonderful on the financial side—he had a very good sense of our willingness to opt into any of the “...

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DealerRater Feb 26, 2022

Brice continued to search for the truck I wanted for a few month and would send me trucks I might like and kept at it then he sent the perfect truck i was looking for he stayed late to help me get into my new truck. I bought my previous truck from Brice at west hills autoplex also great experience both times. Will keep buying from west hills and Brice and everyone took care of my needs and even my lowball offers. Great place to purchase a vehicle. It not just a car sale for them they take care of ...

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DealerRater Feb 21, 2022

My experience was outstanding. Jaden was awesome and so attentive. I had been looking at the 2021 CX-5 and Jaden informed me about some changes Mazda was making on the 2022’s showed me some pictures and I was hooked I knew that was what I wanted, however they did not have any on the lot but some were coming in soon. Jaden and the sales manager Zachary kept me up to date on the time line every week until my car arrived. I however am not surprised this was my 8th car I have purchased from the West Hills. Thank you ...

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DealerRater Feb 21, 2022

Kia was wonderful helping me with all new computer tech stuff. She explained the entire vehicle and procedure of purchase. Chad is a great finance officer. It was a very busy day for the dealership and he had literally no breaks pressing on to process us through. His wit and humor was never failing. I would work with again and recommend both Kai and Chad to represent your dealership. Saturdays service crew and manager were awesome. They are the reason I happily met Kai and Chad. Very comfortable dealership to do business with. Sincerely, Happy Mazda owner! Linda

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DealerRater Feb 21, 2022

The overall buying experience was very pleasant. Not to pushy, were not afraid to say they did know something but would find out. That honesty is what brought me back.

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DealerRater Feb 20, 2022

Malachi was exactly the type of sales rep I want to work with when buying a car..I was looking for my next vehicle, after 12 years with my very functional and comfortable Odyssey. I realized that I didn't need to have a vehicle that could be a truck and I wanted the current safety upgrades and AWD. 12 years older, comfort/noise were higher priorities for my future passengers and me. I had never considered a mazda and a friend said check it out. Malachi came out and introduced himself as I drove on the lot that morning with no ...

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DealerRater Feb 20, 2022

Our salesman was extremely professional and helpful. My wife and I were hesitant on buying a reliable vehicle and Malachi was very knowledgeable on what vehicle would be a good fit for our family.

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DealerRater Feb 19, 2022

Kai was amazing not pushing like other people. very respectful and very fun and helpful. And when I said I didn't really like something she helped me find something else. And when we did find something she listened to me when I said there was a wired nose. This was my first time buying from a dealership but she made the experience really enjoyable. And she helped me find the perfect car for me with everything I wanted. So thank you again

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DealerRater Feb 15, 2022

I really appreciate how he showed us a lots of different cars and was very helpful on checking in each car . I appreciate his great attitude and time ! Thank you again !

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DealerRater Feb 14, 2022

Kiana was by far the best salesperson I've ever dealt with, very knowledgeable and found the answers to all my questions. She and Chad made buying a truck a good experience! I'd recommend anyone buy a vehicle from them.

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Google Feb 14, 2022

We love west hills Mazda/ford. We have now bought 2 vehicles from them both great experiences! Victoria and wendel are great assets to the west hills team! Thanks guys!

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DealerRater Feb 13, 2022

Kiana was helpful and attentive. She found the Mazda that was right for us. We are pleased with the overall experience.

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DealerRater Feb 11, 2022

Best experience!! Thank you to the entire team for making me feel so loved & for making my jeep dreams come true!! 🥰

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DealerRater Feb 7, 2022

Malachi showed me exactly what I was looking for when it came to a car, and didn’t hesitate to answer any of my questions. Our finance guy chad was also quick and friendly when it came to signing.

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DealerRater Feb 7, 2022

The service was outstanding from start to finish. They were the nicest people! Thank you!

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DealerRater Feb 6, 2022

Salesman was excellent, had some trouble finding keys for the vehicle due to their many different dealerships but overall very professional and went the extra mile. Got a fair trade in value and good loan. A+ for Malachi.

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DealerRater Feb 6, 2022

Malachi was very professional, polite and knowledgeable about the car we were interested in purchasing. He adds a lot of personal touches to his interactions with us, which made us feel valued as customers. He even rode with us as we test drove to be able to give us important information along the way and to answer any questions we had, which no other dealership has done before. Everyone who helped us went the extra mile to ensure we drove home with our dream car. We didn't feel pressured to make a purchase in any way, which we truly ...

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DealerRater Feb 2, 2022

They had exactly the car we wanted. Easy to deal with, fair trade-in on our Mazda3 very pleased.

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DealerRater Jan 28, 2022

I had such a wonderful experience! The sales rep was very helpful and easy to talk to.

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DealerRater Jan 26, 2022

Was a very good experience. Malachi showed all kinds of features on the car that I had no idea how to use. Thank you for all your help.

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DealerRater Jan 24, 2022

Jaden made the buying process seamless. He was considerate and very helpful. Jaden was very knowledgeable about the car I was buying. No pressure and he answered all of my questions.

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DealerRater Jan 24, 2022

Brice was great. Kind, low-stress, facilitated the deal, no pressure, answered all our questions, got information if needed.

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DealerRater Jan 22, 2022

Malachi was extremely helpful, considerate, and eager to sell the vehicle while being very accustoming to what I wanted, I know I can be a difficult person to sell cars to but he made sure to find me a car I loved, and made sure everything was taken care of. As well as the lady who assisted me when I test drove the vehicle, she was very friendly and knowledgeable upon the vehicle.

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DealerRater Jan 13, 2022

Jaden was very helpful and pleasant. Went out of his way to make sure I was happy with my choice of cars. Very professional and friendly

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DealerRater Jan 8, 2022

Nice and helpful made it really easy to get things done and on with my day.

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DealerRater Jan 3, 2022

They were very nice and quick. They worked with me to find the perfect deal for the perfect price. Couldn’t have asked for much more!

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DealerRater Dec 31, 2021

Jaden was great to work with! He was no pressure, but really good at keeping me up to date on when my CX-5 was in and ready for me to pick up. The trade-in process was pretty easy, too. I really appreciated Chad taking the time to find a decent rate on my car loan. All in all I would happily work with Jaden and Chad again, and will continue to be a happy West Hills Mazda customer!

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DealerRater Dec 23, 2021

Really nice salesman! Very attentive and caring. So energetic. Also, we have the same type car, but he has the cooler one! Thanks Brice.

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DealerRater Dec 23, 2021

My salesperson, Malachi, was very knowledgeable and polite. He made the process straightforward and easy. Same with the insurance and finance specialist.

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DealerRater Dec 16, 2021

They were really helpful and very consistent would 10/10 recommended coming here to purchase your car

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DealerRater Dec 10, 2021

I LOVED My 2019 CX-5 but was able to take advantage of the Mazda trade-in program and upgrade to a 2021 CX-5. The experience was fairly quick and very friendly. I would definitely recommend this dealership to anyone interested in buying a Mazda!

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DealerRater Nov 27, 2021

Malachi was waiting for me at the door. He was very helpful and knew exactly why I was exploring the possibility of an upgrade. He did not pressure me at all, but did explain the positives of the new car. Even though I did not complete the upgrade, everyone was respectful and understanding. I will recommend Mazda!

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DealerRater Nov 24, 2021

Very polite staff. Everyone was helpful. Super clean store. They were patient and understanding. They had quite a few options

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DealerRater Nov 11, 2021

Best salesmen I’ve ever had. Was very helpful in every way. The best ever!

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DealerRater Nov 7, 2021

Another “Best” Car buying experience at West Hills Mazda. New folks, same dedication to customer buy experience!

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DealerRater Nov 2, 2021

It’s a great dealer they try to work with you and really do hope you find a good car that fits your needs.

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DealerRater Oct 25, 2021

Such a great experience jaden made us feel so welcome and helped us get everything we wanted. Couldn’t have been happier !

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DealerRater Oct 17, 2021

Friendly service and everyone was open to fair negotiations. Overall a good car buying experience

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DealerRater Oct 3, 2021

I had a great buying experience at West Hills Mazda. Sales Consultants (Seth & Jaden) were both cool to work with. GSM & others were great as well. No issues whatsoever.

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DealerRater Sep 24, 2021

Seth was honest knowledgeable kind easy going and a pleasure to work with . Highly recommend him

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DealerRater Sep 23, 2021

West hills Mazda is great! They let me test drive cars and took me around to the other dealerships to check out what they had! It’s a great place to buy your first financed car! They made it very easy to understand how the process worked! I would definitely buy another car from them again!

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DealerRater Sep 22, 2021

Everyone was welcoming, professional, and friendly. I test-drove a few vehicles and my salesperson, Seth, was happy to answer all of my questions, was knowledgeable about all of them, and made the buying process very positive.

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DealerRater Aug 17, 2021

Bryce was very helpful, personalable, calm, and made everything stress free. This was the best experience we have every had in our life. He went beyond what we expected!

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DealerRater Aug 16, 2021

Jayden was a great asset - extremely polite and clearly enthusiastic about his work. He was a pleasure to work with and a great representative for Mazda in general.

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DealerRater Aug 15, 2021

It was the best car buying experience I have had. Very easy and absolutely zero hassle involved. They really worked to get me the best deal possible.

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DealerRater Aug 14, 2021

The staff was amazing, and helped us get my husband the truck of his dreams! They truly are amazing and I would definitely go back for another vehicle!

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DealerRater Aug 11, 2021

Chad has taken care of my family since 2010 and always puts our needs first. Brian was very helpful and took care of my wife’s needs.

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DealerRater Aug 8, 2021

The staff at West Hills Mazda are friendly and accommodating. They helped to make what is typically a stressful experience very pleasant and maintained professional throughout. Brice is knowledgeable about the vehicle inventory and we appreciated his authenticity and straight forward demeanor.

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DealerRater Aug 7, 2021

I’ve always had fabulous service at west hills! Today was equally as fabulous! Both for my pervious car and my current one as well! Thank you

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DealerRater Aug 3, 2021

Brice was really helpful and great customer service. He was great we all the questions and had a lot of knowledge about the car. Great service

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DealerRater Aug 2, 2021

Great atmosphere. No pressure, just decent people all around. Shopped several dealerships and came back to do business with them. Brice was great to work with!

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DealerRater Jul 31, 2021

Great help, friendly and easy to work with, you guys got me into a car the same day i needed it! Seriously, Thanks guys! Appreciate it Brice!

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DealerRater Jul 30, 2021

We have always bought our cars here from Don Helm and Scott Helm. Brice helped us out today, and he was amazing! He was so patient with all of my stress haha Also thank you to Chad Bass! And thank you to Scott for helping us.

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DealerRater Jul 29, 2021

I love this dealership and will always buy my cars here. Everyone is so friendly and very helpful! I’m very excited about my new car! Thank you all!

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DealerRater Jul 27, 2021

Was an amazing experience and super happy with my purchase!! I highly recommend going and seeing Brice and Chad!! They made the experience amazing and easy!!

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DealerRater Jul 26, 2021

Bryce was personable and professional. A real pleasure to work with. I really appreciated his honesty and willingness to accomodate any request we had while shopping for a car for our 16 yr old. West hills Mazda makes us feel like family and a valued customer. We have bought 3 cars from them and have been very happy w them.

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DealerRater Jul 25, 2021

The salesperson and finance person were excellent. The dealership was clean. Brice and Jose were courteous and efficient.This was the Best buying experience so far.

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Facebook Jul 19, 2021

We have had great service there!

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Google Jul 19, 2021

I have never gone here BUT, I drove by them once and they were outstanding citizens. Their cars looked clean and new. That's all I ask of a Mazda store.

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DealerRater Jul 19, 2021

West Hills Mazda rocks! I really love the customer service plus the great selection of cars. My family and I enjoyed the honesty and respect of the workers there. Thanks to Brian and Chad. They really helped my family and I go home with a car today. I really appreciate it. Thank you. - Corey and Alexcis

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